- Live in harmony with one another...Do not repay evil with evil or insult with insult, but with blessing. 1 Peter 3:8-9 NIV
- Let no unwholesome word proceed from your mouth, but only such a word as is good for edification according to the need of the moment, that it will give grace to those who hear. Ephesians 4:29 NASB
When resolving conflict,
Focus on:
one issue rather than many issues
the problem rather than the person
behavior rather than character
specifics rather than generaliztions
facts rather than judgment of motives
"I" statements rather than "you" statements
understanding rather than who's winning or losing
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